Careers

Company

Welcome to the careers page for the Orbital Internet Group, where we recruit for roles across all of our brands, Orbital Net, Vfast Internet and Vfast Parks.

We’re growing quickly and so can you...

Take a look at the roles we are recruiting for, if you think you match our requirements then we want to hear from you.

Service Delivery Coordinator

£20000 - £24000

Location: Bekesbourne, Kent

Salary: £20000 - £24000 DOE (£20000 - £24000 )

Job Type: Permanent

Job Information

Who are we? 


The Orbital Internet Group is an Award winning, leading provider in the telecoms industry that has been in operation for over 20 years. 
The business is growing quickly and the injection of new capital from our Private Equity Partners, has only enhanced this. The business has a loyal customer base and scores highly on all customer satisfaction metrics. 
We have big plans to bring full fibre internet services to thousands of residents and businesses across Kent, utilising our Vfast and Orbital Net brands. We are also specialists in the WIMAX wireless connectivity solution which brings superfast internet to people who otherwise would have nothing.  
We have 3 brands within the group, Orbital Net, Vfast Internet and Vfast Parks. All of which offer their own set of products and services to suit our customer base.  
We are looking for dynamic candidates to join us who want to jump in at a time of huge change to help us create what our future will look like.  
The way we operate has changed a lot over the last couple of years, we understand more now than ever the importance of getting the right people to help build a positive culture and a great place to work for all our employees.  


 
The Orbital Living Wage 
We are pleased to introduce in 2022 the Orbital Internet Group living wage. This means regardless of what salary you join us on, you will receive a minimum of £21,000 per annum once you have passed your training and probation period (normally 6 months). Every employee is eligible for the Orbital Living Wage once qualified. That puts all our staff at least 13% above the national minimum wage.  

Summary

  • Monday - Friday
  • 9am-5.30pm
  • Hybrid working environment from home and the office
  • Salary £20,000-£24,000 DOE 

We are currently looking for talented individuals with excellent organisational skills and telecoms knowledge to join our provisioning team in Canterbury, Kent. Your main task is to manage (co-ordinate the delivery of) orders on behalf of the solutions team, managing an order through to completion.  

As our business has grown, the amount of services to be delivered has increased, we need more support in this department to keep everything running smoothly.  
For this role previous provisioning experience is preferred but not required. You will be provided with training and constant support from the whole team. 

The role involves a lot of communication with 3rd party suppliers, customers and internal teams so good communication skills is essential.  
You will primarily work across our B2B brand Orbital Net.  

Candidate Profile & Attributes

Attributes 

The type of person most suited for this role will: 

  • Have 'can do' and positive attitude towards work and personal development
  • Be an excellent team player with ability to work under pressure
  • Be a self-motivated, enthusiastic problem solver
  • Have fantastic communication skills and really enjoy working with people
  • Be highly organised and efficient, with the ability to multitask
  • Be exceptionally diligent and thorough in their work
  • Be an all-round pleasant person to work with! 

We are looking for candidates who are adaptable, knowledgeable, creative, quick thinking and highly organised. 
 
Skills 

  • Excellent telephone manner
  • Strong organisational skills with a keen eye for detail
  • Ability to manage own workload and multitask
  • Excellent communicator able to interface and establish relationships at all levels and to people of varying technical capability.
  • Telecoms experience would be beneficial, including Mobile, Voice or Data related.
  • Provisioning / Order entry experience within an ISP or IT Services Provider ideal but not essential.
  • Customers service experience is highly desirable to demonstrate your ability to be customer facing
  • Sound knowledge of connectivity services such as Ethernet and FTTC/P would be beneficial
  • Full knowledge of Microsoft platform and happy to learn new tools to help increase efficiency 

Key Responsibilities

  • Placement of orders on supplier portals or via manual order forms, including ethernet, broadband, voice and mobile provisions
  • Management & tracking of orders through to completion
  • Working with departments to identify potential issues in orders to manage these proactively
  • Deal with order rejections including raising and resolving provisioning escalations and faults
  • Ensuring all relevant fields on internal systems are updated in real time
  • Liaise with customers/business/reseller partners and suppliers regarding order queries/amendments/updates
  • As the interface between our suppliers and channel partners you’ll be responsible for managing the communications about key milestones and progress, making sure the updates are regular and helpful.
  • Provide technical advice to customer/business partners/resellers and internal staff
  • Co-ordinate jobs/arrange engineer visits with the engineering department
  • Ensure all systems are kept fully updated for each action and point of customer contact
  • Make welcome/confirmation calls and send confirmation emails during delivery process
  • You will take full ownership of the end-to-end delivery service, and using a variety of communication methods, managing orders to fulfilment
  • Engaging with other departments including Accounts, Solutions and Support to ensure the customer is correctly onboarded
  • Ordering all services/products related to the customer’s order
  • Delivery and understanding of B2B product orders to agreed success criteria and SLAs

 

Our successful candidate with have the ability to establish great working relationships with our carriers & suppliers to ensure a proactive delivery schedule. You will follow all procedures and be able to deliver a high level of customer service for maximum customer satisfaction.  

We want to empower you to challenge decisions and you are encouraged to continually provide feedback and suggestions for service improvement.  
 
The role and its responsibilities may be changeable, especially near the beginning of the appointment. Every day will look different, but we will review regularly to ensure the responsibilities are clear and kept up to date. We are still growing and will continue to add to our team in the future. 
 
Interview Process 


(This can vary from time to time) 


1st stage: Around 10 -15-minute video call on Teams with our recruitment officer.  
This stage allows us to see if you we are the right fit for each other.  
 
2nd stage: Up to 30 minute video call on Teams with our recruitment officer and the relevant line manager candidates would report to  
This stage allows us to go into more detail about the role, and offers you and your potential line manager to chat more . 
 
3rd stage: Face to face interview at our Head Office where candidates can see their potential office and meet our team.   
This is where you can see the environment you would work within, where you would sit if you work from the office and to say hello to our friendly team. 
 
And finally  
 
If you have any questions, please do get in touch. We are always happy to discuss the role to help you decide if it’s the one you want to apply for.   
 
Culture is a hugely important factor at Orbital Internet Group, we know that can make all the difference to the service our customers receive if our employees are happy and engaged in their work. 
There is a lot of potential within our group for someone ambitious that would like to grow. It’s a great time to get into Telecomms and we are excited to bring more positive people into the fold.  
 
We might have a rural location which is gorgeous to work in, but it's also really easy to get to! Public transport has a bus and train from Canterbury stop practically at our front door.  
  
Like what you see but not sure you are qualified or meet all the criteria? If you are keen, then so are we. We always want to talk to people who really want to work with us so drop us a line and have a chat with our friendly recruitment reps who would be happy to talk through our opportunities.   
 
careers@orbital.net   

Application Engineer

£30,000 - £35,000 Range DOE

Location: Remote

Salary: £30,000 - £35,000 per annum (£30,000 - £35,000 Range DOE)

Job Type: Permanent

Job Information

Orbital Internet Group is an Award winning and leading provider in the telecoms industry that has been in operation for over 20 years.

We take immense pride in the services we deliver, including our in-house designed WiMAX wireless solution and bespoke Holiday Park Connectivity options.

Despite the way the world has changed in the past 18 months we have seen fantastic growth and demand for our services. From clients working from home, businesses changing the way they work and the popularity of holidaying in the UK, we have been there to make sure our clients can adapt to these situations and grow.

We have big plans to bring pure fibre internet services to thousands of residents and businesses across Kent, utilising our Vfast and Orbital Net brands.

With this growth and the amazing opportunities, we have in front of us we see exciting times ahead, and we are now looking for someone dynamic to be part of that.

Summary

The right candidate will be assisting in the development of both our front and back-end applications. They will have a passion for programming and the desire and aspirations to help us convert the company’s business needs into a client-focused website and cohesive internal platforms to expand the company’s reach and influence in the industry.

Candidate Profile & Attributes

Candidate Profile & Attributes

We are moving from organically grown, disparate systems, into a cohesive environment that will help the company grow going forwards. This is a full stack role and will require someone that is happy to experiment with innovative technologies/ideas. You will need to be collaborative, proactive and intuitive. Although the team is quite small, communication is vital, with regular updates on progress required. We are growing fast and it’s important to find people who want to grow with us. Both front end and back-end experience is essential.

Key Responsibilities

Key Responsibilities

Working within our Development team, and reporting to our Technical Manager you will be taking on a wide-ranging role including:

- Development of our backend systems

- Development of the frontend websites

- Development of mobile/desktop applications

- Working with applications and debugging

- Producing clean, readable and maintainable code

- Working on new and existing projects relating to design, development and maintenance.

- Integrating and maintaining 3rd party systems

- Supporting other teams with one-off tools/reports

 

Essential Skills

- PHP (Laravel knowledge ideal but not essential)

- Javascript (svelte/vue/react/backbone - any experience)

- CSS (handwritten/libraries)

- Knowledge of APIs (REST/GraphQL)

- Version Control Systems (GIT)

- SQL (mix of MySQL and PostgreSQL)

- An eye for UI, not just the functionality

 

Desirables:

- Knowledge of virtualised platforms (VMWare/Docker/Nomad)

- General Linux server administration

- Cloud provider experience (Azure/AWS)

- Basic networking skills

Business Development Manager

OTE £50,000

Location: Bekesbourne

Salary: £30,000 basic plus competitive commission scheme with OTE at least £20,000 0 plus competitive OTE (OTE £50,000)

Job Type: Permanent

Job Information

  • Monday - Friday
  • 9am-5.30pm
  • Hybrid work from home and the office
  • £30,000 basic plus competitive commission scheme with OTE at least £20,000 

 

Are you looking for an exciting career in Sales? Do you have industry experience in the Telecommunications field? 

Orbital have been in operation for more than 20 years and we are looking for naturally friendly, personable and fun people to join our sales team.  
We will provide full training and all the equipment you need to help you deliver success. 

The business is growing quickly and the injection of new capital from our Private Equity Partners, has only enhanced this. The business has a loyal customer base and scores highly on all customer satisfaction metrics. 


We have 3 brands within the group, Orbital Net, Vfast Internet and Vfast Parks. All of which offer their own set of products and services to suit our customer base. 
Despite the way the world has changed in the past 18 months we have seen fantastic growth and demand for our services. From clients working from home, businesses changing the way they work and the popularity of holidaying in the UK, we have been there to make sure our clients can adapt to these situations and grow. 


We have big plans to bring pure fibre internet services to thousands of residents and businesses across Kent, utilising our Vfast and Orbital Net brands. 


With this growth and the amazing opportunities, we have in front of us we see exciting times ahead, and we are now looking for dynamic candidates to join us who want to jump in at a time of huge change to help us create what our future will look like. 


The way we operate has changed a lot, we understand more now than ever the importance of getting the right people to help build a positive culture and a great place to work for all our employees.  

 

The Orbital Living Wage 


We are pleased to introduce in 2022 the Orbital Internet Group living wage. This means regardless of what salary you join us on, you will receive a minimum of £21,000 per annum once you have passed your training and probation period (normally 6 months). Every employee is eligible for the Orbital Living Wage once qualified. That puts all our staff at least 13% above the national minimum wage.  

Summary

In this exciting Business Development Manager role at Orbital, you’ll have a direct impact on the growth and success of our business through your contribution to generating new leads and converting inbound ones, across multiple channels.  


You’ll also be responsible for developing and growing your own outbound activity and collaborating with other key stakeholders to close business across all product sets.

 
The most important element to your role will be maintaining our positive reputation. We have spent years delivering the services that people need and finding solutions where no one else can. This is what differentiates us from other service providers coupled with our highly rated customer experience and easy to reach, responsive support team.  


Your excellent communication skills and the ability to build relationships at all levels will be essential. We require can-do attitude and oodles of passion for the brand. 


You will primarily work on our Orbital brand, which is a B2B environment, with occasional work across our B2C and B2B2C brands when required. 


As part of a team of business developers and account managers you will work as a team to follow the sales strategy, and independently to form relationships with your prospects.  

Candidate Profile & Attributes

We are looking for the following attributes from our Business Development Manager:  

  • Ability to put the customer first and always adopt a customer centric attitude
  • Someone who always looks for a solution that will support our customers' needs
  • Well organised and self-motivated team player
  • You should have a positive outlook and work well with your team, willing to support others when needed
  • You should be diligent and thorough  
  • A confident character who is happy to contribute to the wider business requirements  
  • Self-motivated and thrive in being part of a team working to achieve targets of New Business

We are looking for candidates who are adaptable, knowledgeable, creative, quick thinking and highly organised. 


Skills/Experience

  • Proven experience as a Business Development Executive, Sales Manager/Executive or similar, whilst successfully generating leads, converting inbound enquiries and meeting sales quotas
  • Fantastic communication skills, both written and verbal
  • Are comfortable presenting products or services over the phone and Teams
  • Ability to effectively overcome objections, negotiate and close sales, whilst providing excellent customer service
  • Confident in the use of Outlook, Word, Excel and customer databases (CRMs)
  • Strong ability to maximise opportunities outside of one product set
  • You will be thorough with your admin to support your individual sales process 

Key Responsibilities

  • You will engage in meaningful conversations with customers and ask relevant questions to understand their requirements and close sales when the opportunities arise
  • Answer questions about the product, showcasing the brand image and technology to gain customer buy-in and loyalty
  • Achieve sales revenue targets by creating business opportunities from self-generated and Company generated leads
  • Build and maintain relationships with clients that lead to increased revenue through outstanding customer service
  • Drive new business development with existing and new prospect accounts
  • Visits to customers when required, you must have your own transportation
  • Carry out effective account management providing excellent customer service
  • Forecast accurately and present back to the senior management team
  • Be timely and accurate with the administration of your prospects/customers/accounts
  • Carry the customer relationship through the sales and delivery cycle including after care
  • Actively gather feedback from your customers and report that back to the leadership team, when appropriate, gathering that feedback on our digital platforms (Trust Pilot)
  • Feedback on useful competitor knowledge and suggest solutions based on the information you gather 

 

The role and its responsibilities might be changeable, especially near the beginning of the appointment.

Every day will look different, but we will review regularly to ensure the responsibilities are clear and kept up to date. We are still growing and will continue to add to our team in the future, so we want to ensure we are maximising the strengths of our employees.  
 
 
 
Interview Process 
(This can vary from time to time) 


1st stage: Around 10 -15-minute video call on Teams with our recruitment officer.  
This stage allows us to see if you we are the right fit for each other.  
 
2nd stage: Up to 30 minute video call on Teams with our recruitment officer and the relevant line manager candidates would report to  
This stage allows us to go into more detail about the role, and offers you and your potential line manager to chat more  
 
3rd stage: Face to face interview at our Head Office where candidates can see their potential office and meet our team.   
This is where you can see the environment you would work within, where you would sit if you work from the office and to say hello to our friendly team 
 
And finally  
 
If you have any questions, please do get in touch. We are always happy to discuss the role to help you decide if it’s the one you want to apply for.   
Culture is a hugely important factor at Orbital Internet Group, we know that can make all the difference to the service our customers receive if our employees are happy and engaged in their work.   
There is a lot of potential within our group for someone ambitious that would like to grow. It’s a great time to get into Telecomms and we are excited to bring more positive people into the fold.  
  
We might have a rural location which is gorgeous to work in, but it's also really easy to get to! Public transport has bus and train from Canterbury stop practically at our front door.  
Driving is essential for this role as you will be visiting customers from time to time.  
  
Like what you see but not sure you are qualified or meet all the criteria? If you are keen, then so are we. We always want to talk to people who really want to work with us so drop us a line and have a chat with our friendly recruitment reps who would be happy to talk through our opportunities.   
  
careers@orbital.net   

Brand Ambassador

£25,000 plus commission

Location: Bekesbourne

Salary: £25000 plus competitive OTE (£25,000 plus commission)

Job Type: Permanent

Job Information

  • Monday – Friday (the occasional weekend or evening work might be required for events, with days off in lieu)
  • 9am – 5.30pm
  • £25,000 with OTE of £40,000
  • Working door to door in and around Kent
  • Travel further afield on occasion with overnights (costs covered)
  • Pool car available 


Who are we? 


The Orbital Internet Group is an Award winning, leading provider in the telecoms industry that has been in operation for over 20 years. 


The business is growing quickly and the injection of new capital from our Private Equity Partners, has only enhanced this. The business has a loyal customer base and scores highly on all customer satisfaction metrics. 


We have big plans to bring full fibre internet services to thousands of residents and businesses across Kent, utilising our Vfast and Orbital Net brands. We are also specialists in the WIMAX wireless connectivity solution which brings superfast internet to people who otherwise would have nothing.  
We have 3 brands within the group, Orbital Net, Vfast Internet and Vfast Parks. All of which offer their own set of products and services to suit our customer base.  


We are looking for dynamic candidates to join us who want to jump in at a time of huge change to help us create what our future will look like.  


The way we operate has changed a lot over the last couple of years, we understand more now than ever the importance of getting the right people to help build a positive culture and a great place to work for all our employees.  
 
The Orbital Living Wage 


We are pleased to introduce in 2022 the Orbital Internet Group living wage. This means regardless of what salary you join us on, you will receive a minimum of £21,000 per annum once you have passed your training and probation period (normally 6 months). Every employee is eligible for the Orbital Living Wage once qualified. That puts all our staff at least 13% above the national minimum wage.  

Summary

This role is all about helping us create awareness of our brands, primary Vfast Internet but on occasion for Vfast Parks and Orbital too.  

We need someone that can be passionate about our brands and wants to help educate customers about our products and services. We are a customer first company, so you should have a customer centric mentality.   

We are booking lots of local and national events and we have new products launching in various areas across Kent where we need our brand ambassadors out letting everyone know that we are here and ready to provide them with the best internet connectivity they’ve ever had.  

We pride ourselves on our service, its what differentiates us from other big ISP’s, that should start with our brand ambassadors as the first person our prospects will meet.  
You’ll be working indoors and outdoors, in all sorts of weathers so a positive attitude and a bit of resilience would be beneficial!  

Every day will be different, and you will learn so much within Telecomms which at the moment is one of the most exciting industries to be apart of. This role, as with all roles at Orbital Internet Group will have the full backing, support and knowledge from the wider business to support you to reach your targets.  
The best in market tools and equipment are provided to further help you to succeed. 

Candidate Profile & Attributes

We are looking for someone who is positive, bubbly and very friendly and approachable. You will be a great communicator and be able to get your message across without being pushy.  

As a strong willed and confident individual, you’ll also be diligent about using the tools we provide and completing your limited admin accurately.  

We have a great team ready to support our on the field representatives, character is the most important thing with this role and the right person could go a long way.  
  

Key Responsibilities

 

  • You will be one of the customer facing representatives within our business that are responsible for our brand reputation. This is a vital role, and our primary goal is to achieve targets and that includes the measure of the customers experience with you 
  • Sales based on door to door and events approach
  • Covering your allocated territory and accurately recording results on a property-by-property basis
  • Educating yourself, with full training on our brands and available product sets
  • Proactive in delivering the brand and product information in an engaging and immersive way
  • Understanding of client needs and tailoring your approach to answer their needs
  • Confident in answering questions about the product, showcasing the brand image to gain customer buy in and loyalty
  • Self-motivated and thrive in being part of a team working to achieve a daily target, capturing data accurately with GDPR guidelines
  • Comfortable with the physical elements of set up and set down of the activation space which may include small marquees, flags, banners, taking responsibility for kit
  • Quick thinking and communicate any issues to the Team Leader in a timely manner to ensure quick resolution 


The role and its responsibilities will be changeable, especially near the beginning of the appointment. Every day will look different, but we will review regularly to ensure the responsibilities are clear and kept up to date. We are still growing and will continue to add to our team in the future.

 

Skills

  • Experience in customer facing roles at events, in promotional campaigns or on other similar types of activations, confident achieving target-based activations
  • Excellent communication skills with proven experience of completing campaign KPI’s
  • Experience of working with mobile phone brands/technology would be advantageous
  • Can navigate around a tablet easily and happy to adopt new tools that are provided to help in your daily work 

 
 
 
Interview Process 
(this can vary from role to role) 


The interview process consists of: 

1st stage: Around 10 -15 minute video call on Teams with our recruitment officer. 
This stage allows us to see if you we are the right fit for eachother. 

2nd stage: Up to 30 minute video call on Teams with our recruitment officer and the relevant line manager candidates would report to 
This stage allows us to go into more detail about the role, and offers you and your potential line manager to chat more 

3rd stage: Face to face interview at our Head Office where candidates can see their potential office and meet our team.  
This is where you can see the environment you would work within, where you would sit if you work from the office and to say hello to our friendly team 
 
 
And finally 


If you have any questions, please do get in touch. We are always happy to discuss the role to help you decide if it’s the one you want to apply for.  

Culture is a hugely important factor at Orbital Internet Group, we know that can make all the difference to the service our customers receive if our employees are happy and engaged in their work.  

There is a lot of potential within our group for someone ambitious that would like to grow. It’s a great time to get into Telecomms and we are excited to bring more positive people into the fold. 
 
We might have a rural location which is gorgeous to work in, but its also really easy to get to! Public transport has bus and train from Canterbury stop practically at our front door.  
 
Like what you see but not sure you are qualified or meet all the criteria? If you are keen then so are we. We always want to talk to people who really want to work with us so drop us a line and have a chat with our friendly recruitment reps who would be happy to talk through our opportunities.  
 
careers@orbital.net 
 

Senior Network Engineer

£30,000+ DOE

Location: Bekesbourne

Salary: £30,000+ DOE (£30,000+ DOE )

Job Type: Permanent

Job Information

Who are we? 


The Orbital Internet Group is an Award winning, leading provider in the telecoms industry that has been in operation for over 20 years. 

 

The business is growing quickly and the injection of new capital from our Private Equity Partners, has only enhanced this. The business has a loyal customer base and scores highly on all customer satisfaction metrics. 
We have rapidly built one of the UK's most sophisticated WiMAX class networks, providing thousands of end user's with ultra-fast internet access. We operate a national IP backbone spanning multiple datacentre’s, telephone exchanges and core POP sites. We provide services to customers in the UK as well as internationally. 


We have big plans to bring full fibre internet services to thousands of residents and businesses across Kent, utilising our Vfast and Orbital Net brands.  
We have 3 brands within the group, Orbital Net, Vfast Internet and Vfast Parks. All of which offer their own set of products and services to suit our customer base.  
We are looking for dynamic candidates to join us who want to jump in at a time of huge change to help us create what our future will look like.  


The way we operate has changed a lot over the last couple of years, we understand more now than ever the importance of getting the right people to help build a positive culture and a great place to work for all our employees.  

 

The Orbital Living Wage 


We are pleased to introduce in 2022 the Orbital Internet Group living wage. This means regardless of what salary you join us on, you will receive a minimum of £21,000 per annum once you have passed your training and probation period (normally 6 months). Every employee is eligible for the Orbital Living Wage once qualified. That puts all our staff at least 13% above the national minimum wage.  

Summary

We are looking to employ a Network Engineer to help maintain our core network as well as help develop new solutions. 


We are a forward-thinking company and thrive on our ability to provide bespoke internet connectivity solutions. Our can-do attitude, and exposure to varying internet technologies, makes this role an exciting challenge for the right candidate. 


We are looking for someone who has experience of working in a network engineering role.  
Split home working is also possible with this position. You will be required to work 37.5 hours a week and will include out of hours work and on call. 
This is an excellent opportunity to join a dynamic company who are playing a crucial part in the underpinning network infrastructure of the internet and play a key role in maintaining and developing our network capability. 


You will report directly to the Chief Technical Officer and work with a dynamic team supporting different technologies within the business.  

Candidate Profile & Attributes

Attributes

  • A love for emerging technologies to help strive the business forward
  • Self-motivated, willing to take responsibility, work with minimum supervision and able to lead the resolution of issues through to final resolution.
  • A good multitasker
  • The ability to prioritise
  • A diligent and organised worker who can stay focussed on the task at hand
  • A problem solver who can think outside the box 

 

 

We are looking for candidates who are adaptable, knowledgeable, creative, quick thinking and highly organised. 


 
Skills

  • Expertise on latest Extreme & Cisco hardware and operating systems (SLX-OS, IOS)
  • Knowledge of Mikrotik and Ubiquiti product set and configuration desirable
  • IP internetworking and Routing & Switching
  • Expert level internetworking troubleshooting in a large-scale network environment
  • WAN circuits and protocols (Ethernet, MPLS)
  • Dynamic IP Routing protocols (OSPF, ISIS, BGP)
  • Expertise in AS connectivity (eBGP, MPLS)
  • Excellent design documentation skills
  • Experience of Ticket Management applications
  • Strong knowledge of VOIP and its associated protocols
  • Layer 1 Understanding of fibre / copper cabling, constraints, technologies, grades, distances, applications
  • Knowledge of network management, network availability and capacity planning applications and techniques
  • Extensive expertise with general firewall configuration and support, including IPsec VPN configuration and troubleshooting
  • Strong experience in network traffic monitoring, analysis, packet capture, and troubleshooting
  • Solid understanding of enterprise ISP facing services including migration of services to Next-Gen network technologies, including the implementation of new DDOS platforms
  • Understanding in Incident, Problem and Change Management
  • Some scripting skills would be desirable
  • A practical, hands-on approach to problem solving with the ability to work effectively under pressure
  • An ability to recognise issues that have a wider implication and acting upon them
  • A love for emerging technologies to help strive the business forward
  • Self-motivated, willing to take responsibility, work with minimum supervision and able to lead the resolution of issues through to final resolution 

Key Responsibilities

  • You will be responsible for delivering implementation projects, including upgrading, managing and fault finding on our core network
  • Configuration and management of a range of IP network equipment from multiple vendors as required for ongoing operation of the service
  • Reviewing, accepting and modifying new design concepts from the engineering teams and 2nd line engineers to ensure they are fit for purpose and can be supported in the live network without compromising the network availability
  • Handle escalations from our 1st/2nd support line team where necessary
  • Provide technical expertise in special and bespoke projects
  • Configure and maintain network automation platforms
  • Ongoing day-to-day Network maintenance
  • Hands-on complex engineering, including heavy maintenance work
  • Provide out of hours support to the NOC as part of the on-call operations engineering team
  • Providing training and knowledge transfer to other team members when new technology or systems are deployed to the network
  • Proactive identification of potential issues in the network and subsequent implementation of corrective action plan
  • Own core network monitoring to ensure full visibility and reporting
  • Managing the existing change control process

 

Interview Process 
(This can vary from time to time)  


1st stage: Around 10 -15-minute video call on Teams with our recruitment officer. 
This stage allows us to see if you we are the right fit for each other. 
  
2nd stage: Up to 30-minute video call on Teams with our recruitment officer and the relevant line manager candidates would report to. 
This stage allows us to go into more detail about the role and offers you and your potential line manager to chat more.  
  
3rd stage: Face to face interview at our Head Office where candidates can see their potential office and meet our team. 
This is where you can see the environment you would work within, where you would sit if you work from the office and to say hello to our friendly team. 
  

And finally   
  
If you have any questions, please do get in touch. We are always happy to discuss the role to help you decide if it’s the one you want to apply for.    
  
Culture is a hugely important factor at Orbital Internet Group, we know that can make all the difference to the service our customers receive if our employees are happy and engaged in their work.  
There is a lot of potential within our group for someone ambitious that would like to grow. It’s a great time to get into Telecomms and we are excited to bring more positive people into the fold.   
   
We might have a rural location which is gorgeous to work in, but it's also really easy to get to! Public transport has a bus and train from Canterbury stop practically at our front door.   
  
Like what you see but not sure you are qualified or meet all the criteria? If you are keen, then so are we. We always want to talk to people who really want to work with us so drop us a line and have a chat with our friendly recruitment reps who would be happy to talk through our opportunities.    
   
careers@orbital.net    

Orbital, celebrating 25 years of innovation.

Telecoms is the ever changing industry, with new developments almost every day there is always more to learn.
Everyone in our business is given the opportunity to expand their knowledge base and skill set just by joining one of our dynamic teams. There is no time for boredom which is why we focus our recruitment efforts on finding the most driven and eager talents.
Our head office is located in the Canterbury countryside and is currently being developed for further office space allowing for future company expansion.

We are always open to hearing from people who want to be a part of our team.

Submit your CV and we will keep hold of it for when a suitable role becomes available.