Careers

Company

We're growing quickly and so can you...

Orbital, celebrating 20 years of innovation.

Telecoms is the ever changing industry, with new developments almost every day there is always more to learn.
Everyone in our business is given the opportunity to expand their knowledge base and skill set just by joining one of our dynamic teams. There is no time for boredom which is why we focus our recruitment efforts on finding the most driven and eager talents.
Our head office is located in the Canterbury countryside and is currently being developed for further office space allowing for future company expansion.

We are always open to hearing from people who want to be a part of our team.

Submit your CV and we will keep hold of it for when a suitable role becomes available.

We have positions available now!

Take a look at the roles we are recruiting for, if you think you match our requirements then we want to hear from you.


About Orbital

Orbital is a leading provider in the telecoms industry that has been in operation for 20 years.
We take great pride in the services we deliver, including our in-house designed WiMAX wireless solution and VoIP platform.
Orbital have reached a point of growth which requires additional team members to continue driving us forward. You would play a key role in supporting and executing our plans for increasing our business platform.

Technical Pre-Sales Specialist

£40,000 - £55,000 Range DOE

Location: Remote and Bekesbourne Nr Canterbury

Salary: £40,000 - £55,000 per annum (£40,000 - £55,000 Range DOE)

Job Type: Permanent

Job Information

Orbital Internet Group is an Award winning and leading provider in the telecoms industry that has been in operation for over 20 years.

The business is growing quickly and with the injection of new capital from our Private Equity Partners, has only enhanced this. The business has a loyal customer base and scores highly on all customer satisfaction metrics.

We take immense pride in the services we deliver, including our in-house designed WiMAX wireless solution and bespoke Holiday Park Connectivity options.

Despite the way the world has changed in the past 18 months we have seen rapid growth and demand for our services. From clients working from home, businesses changing the way they work and the popularity of holidaying in the UK, we have been there to make sure our clients can adapt to these situations and grow.

We have big plans to bring pure fibre internet services to thousands of residents and businesses across Kent, utilising our Vfast and Orbital Net brands.

With this growth and the amazing opportunities, we have in front of us we see exciting times ahead, and we are now looking for someone dynamic to be part of that.

Summary

This is a permanent full-time position with hybrid working both from home and our Head office based near Canterbury in Kent.

The technical Pre-Sales Specialist will report directly to the Sales Director and will assist the design and implementation of technical proposals, projects, and technical documents. Working alongside the Business sales team will be a big part of the day-to-day solution design along with input into ways of better serving our existing customer base with innovative best fit solutions. As an expert in your area, you will have significant experience of working in the Internet Service Provider industry and have experience of working in collaboration with sales, technical, engineering, and operational teams to bring solutions to fruition. Confidence working directly with customers is critical for this role.

Candidate Profile & Attributes

Requirements:

  • Technical Experience of working within the Telecom ISP sector.
    Knowledge of the market and technological trends such as MPLS/VPLS, SDN and Cloud
  • Technical knowledge & understanding of ISP solutions architecture (including IP), and product definition
  • Track record of preparing solution architecture designs and costs to meet customers’ requirements

Key Responsibilities

Your key responsibilities will include:

  • Provide specialist technical input into bid proposals, projects, and technical documents, and identify opportunities to support existing customers
  • Collaborate with customers and sales teams to understand their requirements, and develop and recommend cost effective solutions which meet or exceed expectations
  • Provide technical leadership within the team, sharing knowledge and skills, and providing supervision, guidance and mentoring as required to engineers, technicians and internal and external customers
  • Understand the market position of key customers and competitors and use market intelligence to provide input into key strategic projects
  • Engage with product teams to develop and recommend products and services to meet customers’ requirements and develop business

Job Type: Full-time
Schedule:Monday to Friday
Work remotely: Hybrid

Application Engineer

£30,000 - £35,000 Range DOE

Location: Remote

Salary: £30,000 - £35,000 per annum (£30,000 - £35,000 Range DOE)

Job Type: Permanent

Job Information

Orbital Internet Group is an Award winning and leading provider in the telecoms industry that has been in operation for over 20 years.

We take immense pride in the services we deliver, including our in-house designed WiMAX wireless solution and bespoke Holiday Park Connectivity options.

Despite the way the world has changed in the past 18 months we have seen fantastic growth and demand for our services. From clients working from home, businesses changing the way they work and the popularity of holidaying in the UK, we have been there to make sure our clients can adapt to these situations and grow.

We have big plans to bring pure fibre internet services to thousands of residents and businesses across Kent, utilising our Vfast and Orbital Net brands.

With this growth and the amazing opportunities, we have in front of us we see exciting times ahead, and we are now looking for someone dynamic to be part of that.

Summary

The right candidate will be assisting in the development of both our front and back-end applications. They will have a passion for programming and the desire and aspirations to help us convert the company’s business needs into a client-focused website and cohesive internal platforms to expand the company’s reach and influence in the industry.

Candidate Profile & Attributes

Candidate Profile & Attributes

We are moving from organically grown, disparate systems, into a cohesive environment that will help the company grow going forwards. This is a full stack role and will require someone that is happy to experiment with innovative technologies/ideas. You will need to be collaborative, proactive and intuitive. Although the team is quite small, communication is vital, with regular updates on progress required. We are growing fast and it’s important to find people who want to grow with us. Both front end and back-end experience is essential.

Key Responsibilities

Key Responsibilities

Working within our Development team, and reporting to our Technical Manager you will be taking on a wide-ranging role including:

- Development of our backend systems

- Development of the frontend websites

- Development of mobile/desktop applications

- Working with applications and debugging

- Producing clean, readable and maintainable code

- Working on new and existing projects relating to design, development and maintenance.

- Integrating and maintaining 3rd party systems

- Supporting other teams with one-off tools/reports

 

Essential Skills

- PHP (Laravel knowledge ideal but not essential)

- Javascript (svelte/vue/react/backbone - any experience)

- CSS (handwritten/libraries)

- Knowledge of APIs (REST/GraphQL)

- Version Control Systems (GIT)

- SQL (mix of MySQL and PostgreSQL)

- An eye for UI, not just the functionality

 

Desirables:

- Knowledge of virtualised platforms (VMWare/Docker/Nomad)

- General Linux server administration

- Cloud provider experience (Azure/AWS)

- Basic networking skills

Telecoms Engineer

£19,000 - £24,000 Range DOE

Location: Colchester - field based

Salary: £19,000 - £24,000 per annum (£19,000 - £24,000 Range DOE)

Job Type: Permanent

Job Information

Orbital Internet Group is an Award winning and leading provider in the telecoms industry that has been in operation for over 20 years.

We take immense pride in the services we deliver, including our in-house designed WiMAX wireless solution and bespoke Holiday Park Connectivity options.

Despite the way the world has changed in the past 18 months we have seen fantastic growth and demand for our services. From clients working from home, businesses changing the way they work and the popularity of holidaying in the UK, we have been there to make sure our clients can adapt to these situations and grow.

We have big plans to bring pure fibre internet services to thousands of residents and businesses across Kent, utilising our Vfast and Orbital Net brands.

With this growth and the amazing opportunities we have in front of us we see exciting times ahead, and we are now looking for someone dynamic to be part of that.

Summary

The right candidate will be based around the Colchester Area. The job is field based. A clean driving license is essential.

No experience needed, however to apply for this role you will be practical, organised, motivated, articulate, and proactive, with a strong attention to detail. The willingness to learn new things and embrace technologies used within the company will greatly help you with further progression, complemented by the ability to complete tasks under minimal supervision.

Candidate Profile & Attributes

  • Previous experience working in a similar role, for other telecommunication companies or satellite based installers, would of course be advantageous.
  • An understanding of wireless technologies and the radio spectrum will be required
  • Experience of routing cables, mounting aerials, poles and brackets will be required.

Key Responsibilities

Full training will be given but applicants MUST show to have the following Attributes & Essential Skillset.

These should include:

  • Confident Working at Heights
  • Experience Working with Ladders
  • Experience of using Safety Equipment
  • Good Knowledge of using PC/Laptop & Software Packages
  • Field / Site based H&S understanding
  • Use of power tools and all associated hand tools required for the type of role

Your job will include both installations and maintenance at residential properties and commercial premises. As this position is customer facing, you will be required to present a friendly, helpful, positive attitude at all times. You will also be required to dress appropriately for the role and therefore you will be provided with company branded attire to allow you to be the external representative of the company.

All tools and equipment will also be provided to perform the role.

A fully equipped clean company van will be provided on completion of trial period for the right candidates.

Customer Service Representative

£18,000 - £19,000 Range DOE

Location: Bekesbourne Nr Canterbury

Salary: £18,000 - £19,000 per annum (£18,000 - £19,000 Range DOE)

Job Type: Permanent

Job Information

Orbital Internet Group is an Award winning and leading provider in the telecoms industry that has been in operation for over 20 years.

We take immense pride in the services we deliver, including our in-house designed WiMAX wireless solution and bespoke Holiday Park Connectivity options.

Despite the way the world has changed in the past 18 months we have seen fantastic growth and demand for our services. From clients working from home, businesses changing the way they work and the popularity of holidaying in the UK, we have been there to make sure our clients can adapt to these situations and grow.

We have big plans to bring pure fibre internet services to thousands of residents and businesses across Kent, utilising our Vfast and Orbital Net brands.

With this growth and the amazing opportunities we have in front of us we see exciting times ahead, and we are now looking for someone dynamic to be part of that.

The right candidate will have the chance to work in our purpose-built modern office based just outside of Canterbury and should have an adaptable and proactive approach to work load. You will be required to work 37.5 hours a week Monday to Friday from 9 to 17:30.

Summary

The ideal candidate will be organised, motivated, articulate, and proactive, with strong attention to detail. As a company, we welcome open collaboration and your ideas will be greatly valued. The willingness to learn new things and embrace technologies used within the company will greatly help with progression, complemented by the ability to complete projects under minimal supervision.

This role will suit individuals who are committed to providing premium customer service in a fast paced environment.

Candidate Profile & Attributes

  • Proven experience in a customer service environment
  • Excellent customer service skills
  • Proactive mindset
  • Eager to provide first call resolution
  • Able to quickly inspire confidence in others and build rapport with the customer
  • Able to remain calm and focused in an ever-changing environment
  • Experience of working successfully in an ‘unscripted’ customer contact environment an advantage
  • Excellent communication skills in order to provide clear and concise telephone and e-mail support

Key Responsibilities

  • Handling customer queries
  • Processing customer orders
  • Managing customer experience
  • Escalating more complex calls to the relevant Support members.
  • Giving timely and accurate responses to enquiries.
  • Complaint handling
  • Provide relevant information and answer customer queries via phone or helpdesk.
  • Answering customer sales queries

Business Development Manager

OTE £40000

Location: Bekesbourne

Salary: £30000 plus competitive OTE (OTE £40000)

Job Type: Permanent

Job Information

Looking for an exciting career in Sales? Have industry experience in the Telecommunications field

Well, look no further Orbital is here!

We are looking for naturally friendly, personable, high-energy, and fun people to join our team of Business Development managers.

Salary is £30000 plus a competitive OTE

We will provide full training and all the equipment to help you deliver success!

Your excellent communication skills and the ability to build relationships at all levels will be essential. We require a can-do attitude and oodles of passion for the brand.

Orbital Internet Group is an Award winning and leading provider in the telecoms industry that has been in operation for over 20 years.

We take immense pride in the services we deliver, including our in-house designed WiMAX wireless solution and bespoke Holiday Park Connectivity options.

Despite the way the world has changed in the past 18 months we have seen fantastic growth and demand for our services. From clients working from home, businesses changing the way they work and the popularity of holidaying in the UK, we have been there to make sure our clients can adapt to these situations and grow.

We have big plans to bring pure fibre internet services to thousands of residents and businesses across Kent, utilising our Vfast and Orbital Net brands.

With this growth and the amazing opportunities we have in front of us we see exciting times ahead, and we are now looking for someone dynamic to be part of that.

Summary

As a Business Development Manager,

In this exciting Business Development Manager role at Orbital, you’ll have a direct impact on the growth and success of our business through your contribution to generating new leads and converting inbound ones, across multiple channels. You’ll also be responsible for developing and growing your own outbound activity and collaborating with other key stakeholders to close business across all product sets.

As a Business Development Manager, You Will Be:

Candidate Profile & Attributes

You will be a great Business Development Manager if you have:

  • Proven as a Business Development Executive, Sales Manager/Executive or similar, whilst successfully generating leads, converting inbound enquiries and meeting sales quotas.
  • Fantastic communication skills, both written and verbal.
  • Comfortable presenting products or services over the phone and Teams.
  • Ability to effectively overcoming objections, negotiate and close sales, whilst providing excellent customer service.
  • Well organised and self-motivated team player.
  • Confident in the use of Outlook, Word, Excel and customer databases (CRMs).
  • Strong ability to maximise opportunities outside of one product set.

  • Ability to forecast accurately and present back to the senior management team.

Key Responsibilities

As a Business Development Manager, You Will Be:

  • Able to engage in meaningful conversations with customers and ask relevant questions to understand their requirements and close sales when the opportunities arise.
    · Confident in answering questions about the product, showcasing the brand image and technology to gain customer buy-in and loyalty
  • · Self-motivated and thrive in being part of a team working to achieve targets of New Business
  • · Organised and proactive in approach.
  • · Experienced in B2B sales, with great communication and a focus on delivery from start to finish
  • · Achieve sales revenue targets by creating business opportunities from self-generated and Company generated leads;
  • · Build and maintain relationships with clients that lead to increased revenue through outstanding customer service
  • · Drive new business development with existing and new prospect accounts
  • · Carry out effective account management providing excellent customer service

Brand Ambassador

OTE £40000

Location: Bekesbourne

Salary: £30000 plus competitive OTE (OTE £40000)

Job Type: Permanent

Job Information

Naturally a social person? Do you thrive in making a difference?

Well, look no further Orbital is here!

We are looking for naturally friendly, personable, high-energy, and fun people to join our team of brand ambassadors.

We will provide full training and all the equipment to help you deliver success!

Your excellent communication skills and the ability to build relationships at all levels will be essential. We require a can-do attitude and oodles of passion for the brand.

Orbital Internet Group is an Award winning and leading provider in the telecoms industry that has been in operation for over 20 years.

We take immense pride in the services we deliver, including our in-house designed WiMAX wireless solution and bespoke Holiday Park Connectivity options.

Despite the way the world has changed in the past 18 months we have seen fantastic growth and demand for our services. From clients working from home, businesses changing the way they work and the popularity of holidaying in the UK, we have been there to make sure our clients can adapt to these situations and grow.

We have big plans to bring pure fibre internet services to thousands of residents and businesses across Kent, utilising our Vfast and Orbital Net brands.

With this growth and the amazing opportunities we have in front of us we see exciting times ahead, and we are now looking for someone dynamic to be part of that.

The right candidate will have the chance to work in our purpose-built modern office based just outside of Canterbury and should have had experience of working in a technical support role. You will be required to work 37.5 hours a week in a shift pattern typically between 9am to 5:50pm Monday to Friday, with possible out of hours work to.

Summary

As a Successful Brand Ambassador,

You’ll be responsible for engaging with members of the public, to educate and excite them about Orbital .

You must be comfortable working in public venues or at events, being on your feet with a fair amount of walking and working outdoors in all weathers is essential.

Candidate Profile & Attributes

You will be a great Brand Ambassador if you have:

  • Experience in customer facing roles at events, in promotional campaigns or on other similar types of activations, confident achieving target-based activations.
  • Excellent communication skills with proven experience of completing campaign KPI’s.
  • Proven experience of working in a team.
  • Experience of working with mobile phone brands/technology would be advantageous.
  • Additional language skills (not essential but handy to have)

Key Responsibilities

As a Successful Brand Ambassador, You Will Be ·

  • Proactive in delivering the brand and product information in an engaging and immersive way.
  • Understanding of client needs and tailoring your approach to answer their needs.
  • Confident in answering questions about the product, showcasing the brand image to gain customer buy in and loyalty.
  • Self-motivated and thrive in being part of a team working to achieve a daily target, capturing data accurately with GDPR guidelines.
  • Comfortable with the physical elements of set up and set down of the activation space which may include small marquees, flags, banners, taking responsibility for kit.
  • Quick thinking and communicate any issues to the Team Leader in a timely manner to ensure quick resolution

Junior Marketing Executive

Range DOE

Location: Bekesbourne, Remote, Hybrid Role

Salary: £19,000 - £22,500 per annum (Range DOE)

Job Type: Permanent

Job Information

The Orbital Internet Group

Orbital Internet Group is an Award winning and leading provider in the telecoms industry that has been in operation for over 20 years.

The business is growing quickly and with the injection of new capital from our Private Equity Partners, has only enhanced this. The business has a loyal customer base and scores highly on all customer satisfaction metrics.

We have big plans to bring pure fibre internet services to thousands of residents and businesses across Kent, utilising our Vfast and Orbital Net brands.

We have 3 brands within the group, Orbital Net, Vfast Internet and Vfast Parks. All of which offer their own set of products and services to suit our customer base.

We are looking for dynamic candidates to join us who want to jump on at a time of huge change to help us create what our future looks like.

 

Interview Process

Before applying, please ask any questions you might have about the role. If you think you are the right person for the role but don’t meet the basic criteria, please write us a little something telling us why you should still be considered.

The interview process will consist of 2 stages, an informal chat to learn a bit more about you and what you are looking for, as well as an opportunity for you to ask anything about us.

The 2nd stage will be a practical exercise, an opportunity for you to demonstrate your creativity and marketing mind!

Summary

We are setting up a new marketing team from the ground up. This is an amazing opportunity to be a part of building this new environment and grow into a suitable role. The team will be built around us, there is a lot of work to do, it’s exciting and demanding all at the same time!

If you are looking to jump in headfirst and are the type of character who is willing to learn as you go, then this is the role for you. Working across 3 brands there are a lot of priorities to juggle, but all with a supportive team where the knowledge you can gain is invaluable to a future career in marketing.

There will be a lot of independent working with virtual support always at hand. We do offer a hybrid role of office and working from home, if you don’t have a suitable home working environment then a full-time office space can be found for you.

Candidate Profile & Attributes

We are looking for candidates who are adaptable, knowledgeable, creative, quick thinking and highly organised.

The marketing team must work in complete alignment to achieve success, we will work closely together daily so we chose to work with kind and open-minded characters who are supportive of diversity and equal opportunities. If you can see the funny side of things, that also helps a lot when things get a little stressful! We are often the instigators of internal promotions and therefore tasked with bringing all our teams in the business together, to support campaigns and new projects. This is something that you should really enjoy as its important to being a little joy into our workplace.

 

You should demonstrate an education in marketing, ideally having put this into practice in a live environment but not essential. An understanding of telecoms is also desirable but not essential.

Organisational skills are essential, you will be the one to initiate organising electronic files, suggesting more efficient ways of working, forward planning and creating processes that support a smaller team to execute a big job.

You should be very familiar with the full Microsoft suite and be able to demonstrate this as you will be using them daily.

Includes B2C, B2B and B2B2C

Key Responsibilities

  • Support the marketing leadership team through the organization and administrative support for various projects.
  • Maintain strong communication between marketing executives and internal and external stakeholders.
  • Coordinate employee meetings and communications for the marketing department.
  • Maintain executive schedules and oversee project load.
  • Plan, prepare and deliver presentations on behalf of the marketing team.
  • Conduct research for key marketing campaigns
  • Organise and execute tasks from sales teams
  • Ensure materials for our partners are replenished regularly/create an ordering system
  • QA of all marketing materials, include assisting with creation of new content
  • Preparation and collation of campaign plans and strategies including contributing ideas and suggestions
  • Implement organised online filing system for marketing team
  • Work closely to provide PM’s and other internal stake holders with required information to support project plans
  • Regularly monitor competitors’ activity and changes within the market
  • Keep company CRM up to date
  • Ordering of materials, business cards, promotional materials etc
  • Look into events, most suitable for our brands and pricing enquiries and planning
  • Collating data and reporting, monitoring successes and failures
  • Supporting the wider company in its objectives

The role and its responsibilities will be changeable, especially near the beginning of the appointment. Every day will look different, but we will review regularly to ensure the responsibilities are clear and kept up to date. We are still growing and will continue to add to our team in the future.