Channel Commercials PLC
Introduction
Channel Commercials PLC, incorporated in August 1987, began as a single-site operation in Ashford and has since grown into one of Kent’s leading commercial vehicle dealerships. Taking on the DAF franchise, Channel Commercials now operates across five locations in Kent: Ashford, Maidstone, Strood, Sevenoaks, and Aylesham.
From new and used truck sales to specialist engineering, paint and Bodyshop services, van conversions, rail wagon maintenance, and signage, Channel Commercials PLC offers a wide spectrum of services. Their growth has been driven by innovation and a strong commitment to customer service. Behind the scenes, Orbital Net has played a pivotal role in keeping their expanding operations connected and future ready.
Research & Development
Why Were They Looking To Change Providers
To consolidate their connectivity to one provider.
Why They Chose Orbital Net
- We already had infrastructure in place at the business park housing their head office, enabling us to deliver a high-speed, reliable connection from the outset.
- Our scalable solutions allowed us to seamlessly connect further sites, ensuring each location benefited from the same level of performance, reliability, and support.
- We have consolidated their connectivity to one single supplier (Orbital Net).
- With ongoing support and flexibility, we’ve continued to align with their evolving requirements, from day-to-day operations to long-term digital transformation plans.
The Solution
A Consultative, Site-By-Site Approach
At Orbital Net, we understand that no two business sites are the same, especially for a multi-location organisation like Channel Commercials PLC. That’s why, since 2014, we’ve taken a consultative, site-by-site approach to delivering exactly the right connectivity solutions across their five key locations in Kent.
Rather than taking a “one size fits all” route, we’ve worked closely with Channel Commercials to understand the unique demands of each location – from bandwidth requirements and site usage to contingency needs and provided customised internet solutions.
Here’s how we’ve approached each site:
- Head Office (Ashford) – Required a high-speed, highly resilient connection, so we delivered FTTP with a wireless auto-failover backup, ensuring uninterrupted operations.
- Sevenoaks – Needed strong yet simple connectivity, so we implemented a reliable SoGEA solution.
- Strood – Required added redundancy, so we combined SoGEA with a 4G backup, providing stable performance even in the event of disruption.
- Maidstone – Benefitted from a bonded two-line setup to enhance bandwidth, alongside a 4G backup for additional resilience.
- Aylesham – Similar to head office, this site uses FTTP paired with a wireless backup to maintain business continuity.
The Result
Utilising Our Own Infrastructure
Most notably, we’ve delivered a significant upgrade to Channel Commercials’ head office in Ashford by utilising our PIA FTTP solution. This full-fibre connection has provided the business with a dramatically improved level of speed, reliability, and performance compared to their previous connectivity setup which is something the client has positively highlighted.
By consolidating their connectivity across all five sites with Orbital Net, Channel Commercials now benefits from having a single, consistent supplier. This streamlined approach has made network management simpler and more efficient, giving their internal teams more time to focus on day-to-day operations rather than juggling multiple providers.