There are many reasons why it is advantageous to use hosted telephony instead of premises-based telephony.
Orbital systems use the latest technology replicated across two Data Centres. Each Data Centre has;
- Multiple power feeds, including UPS and diesel generators
- Multiple air-conditioning feeds in a climate controlled environment
- Five inbound connectivity feeds
- Four outbound links to voice carriers
This guarantees that the system will stay operational no matter what goes wrong.
An onsite telephone system stays the same from the day you bought it, unless you pay significant sums for upgrades. With hosted telephony, the system is constantly being updated centrally and, as you hold a licence to use the latest version, you never have to endure any upgrade costs.
A premises-based system is built specifically for the number of users. With hosted, the platform is not just corporate-sized but carrier-sized. No matter how many users you take, you benefit from the same feature set as, historically, only the largest of organisations could afford.
Low Cap Ex
With hosted VoIP, the system itself is already in place, therefore the only upfront charges you will have are for handsets, switches, routers and setup charges. Switching to an Op Ex model can significantly improve your cash flow and allow your leasing or finance facilities to be used for other things.
With a hosted VoIP line, all of your locations reside in one partition, therefore, no matter how many sites you have, you can have one contract, one management portal, one reporting platform and one bill.
Calls between all sites and remote users remain free forever.
From any location, a supervisor can setup the following via the management portal, without any involvement with the maintainer;
- Hunt Groups
- Time of Day Cover Paths
- Pick Up Groups
- Music On Hold Uploads
- Centralised contact list with Click To Dial
- Username and Password changes for all users
- Centralised reporting on all calls in and out
- Call statistics overviews by user
- Report on missed calls etc.
- Call Recording
- Provision DDI numbers, which include all UK dial codes plus over 70 International dial codes
- Voicemail to email
We are a certified partner with Yealink phones and can offer a full range of handsets to meet your requirements. Our cloud system is completely scalable and all our handsets come with a lifetime warranty.
What internet connection do I need to use VoIP?
We recommend a Fibre Leased Line for use with VoIP for the most stable connection.
There may be other alternatives depending on the number of users and what other applications you use.
BT will be switching off the traditional ISDN in 2025 so it is certainly worth considering sooner rather than later.